Privacy Policy

Farm Animal Rescue and Rehoming Movement Association (FARRM)

Effective Date: October 2026

At FARRM, we are grateful for the trust placed in us by our donors, sponsors, volunteers, supporters, and everyone who visits our website.

Protecting your personal information is important to us. This policy explains how we collect, use, share, and protect personal information while carrying out our mission of caring for animals in need.

1. Information We Collect

Depending on how you interact with FARRM, we may collect:

  • Names, addresses, email addresses, and telephone numbers.

  • Donation, sponsorship, and payment transaction information.

  • Information needed to issue charitable tax receipts.

  • Volunteer applications and related information.

  • Information provided through contact forms and inquiries.

  • Newsletter subscriptions and communication preferences.

  • Website activity, including general visitor and traffic information.

We aim to collect only information reasonably necessary for our activities.

2. How We Use Your Information

FARRM uses personal information to:

  • Process and administer donations and sponsorships.

  • Issue charitable tax receipts.

  • Respond to questions and requests.

  • Coordinate volunteers and organizational activities.

  • Provide relevant updates about our animals, programs, and fundraising activities.

  • Manage our website and improve our services.

  • Maintain necessary financial and organizational records.

  • Meet applicable legal obligations.

FARRM does not sell personal information.

3. Donations and Payments

FARRM uses established third-party services, including CanadaHelps, PayPal, and other applicable payment providers, to process donations, sponsorships, and purchases.

These providers process payment information according to their own privacy and security practices.

FARRM receives the information necessary to administer transactions, maintain records, and issue tax receipts where applicable.

4. Website Cookies and Analytics

Our website uses cookies and similar technologies to support website functionality and help us understand how visitors use our site.

We use Squarespace analytics and may use additional analytics services, including Google Analytics, to evaluate website performance.

Visitors can manage their preferences through our website's cookie banner, including accepting or declining non-essential cookies.

You can review your choices using the Cookie Preferences link on our website.

Some third-party services embedded in our website may also use cookies or similar technologies under their own privacy policies.

5. Email Communications

FARRM may communicate with supporters about donations, sponsorships, animal updates, fundraising activities, volunteer opportunities, and other organizational matters.

We respect requests to stop receiving promotional communications.

You can unsubscribe through available email unsubscribe options or contact FARRM directly.

Certain administrative communications, such as donation receipts or information about an existing sponsorship, may still be necessary.

6. Sharing Personal Information

Personal information may be shared with authorized service providers when reasonably necessary to operate FARRM's programs and services.

These providers may include website hosting, payment processing, volunteer application, and email communication services.

Some providers may process or store information outside Canada, where different privacy laws may apply.

FARRM does not sell or provide personal information to outside organizations for their independent marketing purposes.

Information may also be disclosed when required or permitted by law.

7. Protecting Personal Information

FARRM takes reasonable administrative and technical precautions to safeguard personal information.

Access is limited to authorized individuals according to their organizational responsibilities.

We review our information-handling practices and work to reduce unnecessary access and retention.

Although we take privacy and security seriously, no electronic system can guarantee complete security.

8. Keeping and Removing Information

FARRM retains personal information for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal and recordkeeping requirements.

Certain donation, financial, and tax receipt records must be retained for periods established by law.

When personal information is no longer required, FARRM will dispose of it appropriately, subject to applicable legal and recordkeeping requirements.

Requests for removal or correction are considered individually, subject to applicable legal obligations.

9. Your Privacy Choices

You may contact FARRM to:

  • Ask about personal information we hold.

  • Request corrections to inaccurate information.

  • Ask how your information is used or shared.

  • Change your communication preferences.

  • Request removal of information where appropriate.

  • Raise a privacy concern or complaint.

We will review requests in accordance with applicable requirements.

10. Privacy Concerns

FARRM takes concerns about personal information seriously.

Suspected privacy incidents are reviewed, and appropriate action is taken in accordance with organizational responsibilities and applicable legal requirements.

11. External Websites

Our website may contain links to third-party services, including donation platforms, volunteer application forms, and social media websites.

Those services maintain their own privacy policies and practices.

12. Changes to This Policy

We may update this policy when our operations, technology, or privacy practices change.

The current version will be available on our website.

13. Contact FARRM

If you have questions, concerns, or requests regarding your personal information, please contact:

FARRM Privacy Office
Email: privacy@farrmrescue.org
Website: www.farrmrescue.org

Thank you for trusting FARRM and supporting the animals in our care. 💚